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UID:2136-1776938400-1776942000@actionpath.directedaction.com
SUMMARY:Stop Guessing\, Start Seeing: Process Mapping to Enable Efficient Processes
DESCRIPTION:https://actionpath.directedaction.com/wp-content/uploads/2026/03/DAI-PM-Vignette-1.mp4\nListen to a brief introduction of Stop Guessing\, Start Seeing. Kevin Keane\, Directed Action COO and  \nRuss Bankson\, Continuous Improvement Subject Matter Expert discuss how companies are solving problems \nnow and a better way forward.  \n  \nMost organizations don’t have a productivity problem\, they have a shadow process problem. \nThe shadow process is the unofficial way work actually gets done: \n\nThe workaround that became a standard procedure\n\n\nThe redundant check-the-checker email chain\n\n\nThe duplicative data entry because the systems don’t talk to each other\n\n\nThe patch-the-leak-just-to-keep-things-moving scenario\n\nBecause these steps aren’t part of the official process flow\, we’re just treating the symptoms by hiring more people or working longer hours (or using duct tape on leaks!)\, rather than addressing the root causes. \nWhen you solve for symptoms\, the shadow process stays in control. It’s time to stop patching the leaks and start looking at the pipes. \nReserve your spot now
URL:https://actionpath.directedaction.com/event/process-mapping-the-shadow-process-why-business-as-usual-is-costing-you/
LOCATION:Zoom (information sent upon confirmation)
ATTACH;FMTTYPE=image/png:https://actionpath.directedaction.com/wp-content/uploads/2026/03/Process-Mapping.png
ORGANIZER;CN="Action Path":MAILTO:actionpath@directedaction.com
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